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Refund & Cancellation

Effective Date: September 28, 2023

1. Introduction

Thank you for choosing “TurnOnWeb Solutions OPC Private Limited” for your website design and digital marketing services. We value your trust in us and are committed to providing you with high-quality services. This policy outlines our guidelines for cancellations and refunds.
 

2. Cancellation Policy

  •  You may cancel your website design or digital marketing project at any time within the first three (3) days of placing your order with “TurnOnWeb Solutions OPC Private Limited.” If you choose   to cancel within this initial three-day period, you will be eligible for a refund. However, the refund amount will be determined by deducting the value of the work completed during those three days from the total project fee.
  • Once the website design or digital marketing project has been started, no further cancellations will be accepted, and no refunds will be issued.

3. Refund Policy

3.1. Eligibility for Refunds
  • Refunds are applicable only if you cancel your project within the first three (3) days of placing your order with “TurnOnWeb Solutions OPC Private Limited.”
  • Any third-party fees or expenses incurred on your behalf (e.g., domain registration, hosting fees) are non-refundable.
3.2. Refund Calculation
  • Refunds will be calculated by subtracting the value of the work completed during the three-day cancellation window from the total project fee.
3.3. Refund Process
  •  To request a refund, you must submit a written request to support@turnonweb.com within the initial three (3) day period. Please provide detailed information about your request, including reasons for the refund.
  • “TurnOnWeb Solutions OPC Private Limited” will review your refund request within [X] business days and notify you of our decision. If approved, refunds will be processed within [X] business days from the date of approval.
3.4. Payment Method
  • Refunds will be issued using the same payment method you used to make the initial payment.

4. Changes to Services

  •  “TurnOnWeb Solutions OPC Private Limited” reserves the right to modify or discontinue any service or package at any time without notice. In the event that we discontinue a service for which you have prepaid, you will be eligible for a prorated refund based on the unused portion of the service.

5. Contact Information

If you have any questions about our Refund and Cancellation Policy, please contact us at: “TurnOnWeb Solutions OPC Private Limited”
Email: support@turnonweb.com
Phone: 022-444 51155
 

6. Agreement

By engaging with “TurnOnWeb Solutions OPC Private Limited” for website design and digital marketing services, you acknowledge that you have read, understood, and agree to abide by this Refund and Cancellation Policy. Please note that this policy is subject to change, and the most current version will be posted on our website. “TurnOnWeb Solutions OPC Private Limited” reserves the right to make exceptions to this policy on a case-by-case basis in situations not covered by the above guidelines.
 
Last Updated: September 28, 2023

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